Mental health and addiction providers

We've identified and created the most important components you need in a client management platform
At a time of ever increasing need, and ever tightening budgets, you need to be able to deliver care as efficiently as possible, while also providing evidence of the impact of your work.
Effectively coordinating care to your clients, even from multidisciplinary teams, while honouring your privacy requirements, and capturing and reporting on required information is an enormous challenge.
Working closely with mental health providers over the last ten years, we've identified and created the most important components you need in a client management platform:
Wellbeing aspects
Our library of wellbeing aspects allows you to capture a holistic view of the wellbeing of recipients of care over time, and track their progress against their aspirations, as well as your activity against that progress.
Our approach to wellbeing makes it possible for you to demonstrate the impact of your mahi on whānau better than ever.
Users organised into Teams
Noted makes it easy to deliver on many contracts from the one platform with one team per contract. Each team is configured separately with its own access rules, team pathway, referral tracking, wellbeing plan, other workflow tools, key workers, and forms required for case notes.
Interoperability with other systems
Noted is committed to integrating as fully as possible with the wider health and social ecosystem. We already seamlessly support ACC billing (including Sensitive Claims), PRIMHD, and ERMS, and have more integrations on the way. We also offer information interchange, including via API.
Full control over access to information
Noted's access controls allow you to control which users can access which clients, groups, and records, as well as other many other entities.
Even if a user has access to a client it is possible to hide any interactions with another service, if that is required.

“If we did not have the system, we would not have the data and we would not be able to tell our story in the same way – that is going to be the biggest impact.”
Sammy Te Maiharoa-Bell

“Our workers' time is so precious and we have so many whaiora to support - so having the Noted support available to us and the way the system works to create efficiencies means our teams can spend more time face to face with whaiora and less time on admin tasks.”
Tanith Petersen

“When we looked at Noted, we were blown away by how it would allow us to manage the care of our whānau from a unified system while also allowing us to capture and report on the data we need, including our progress towards key strategic goals.”
Geoff Milner

“We struggled with trying to manage multiple contracts and reporting back to funders who all need different information. We were using a range of different databases and very complex spreadsheets to manage our client data, and generating any reporting from this was a very time consuming and difficult task to complete each month.”
Chris Rosenbrock