We've identified and created the most important components you need in a case management platform

At a time of ever increasing need, and ever tightening budgets, you need to be able to deliver care as efficiently as possible, while also providing evidence of the impact of your work.

 

Effectively coordinating care to your clients, even from multidisciplinary teams, while honouring your privacy requirements, and capturing and reporting on required information is an enormous challenge.

Working closely with mental health providers over the last ten years, we've identified and created the most important components you need in a case management platform.

Standardised data concepts

Noted’s library of data domains enable us to aggregate data when requested and build sophisticated tools that work for all our customers out of the box, without limiting your ability to use your own terms and definitions.

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Wellbeing aspects

Our library of wellbeing aspects allows you to capture a holistic view of the wellbeing of recipients of care over time, and track their progress against their aspirations, as well as your activity against that progress.

Our approach to wellbeing makes it possible for you to demonstrate the impact of your mahi on whānau better than ever.

Wellbeing aspects

Ease of use

Noted has been designed from the ground up to make it easier for your staff to deliver care, while easily capturing and accessing required information. Noted is intuitive to use, even for those who are not digital natives.

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Group sessions

Noted allows you to work with individual clients, and sessions with groups of people.

Notes from group sessions automatically sync to the notes of clients, so you can easily view all interactions with a client in one place.

Support groups

Users organised into Teams

Noted makes it easy to deliver on many contracts from the one platform with one team per contract. Each team is configured separately with its own:

  • Access rules

  • Team pathway

  • Referral tracking

  • Wellbeing plan

  • Screenings
  • Other workflow tools

  • Forms required for case notes
  • Key workers, etc

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Appropriate security and privacy

Noted is designed from the ground up to meet the privacy and security requirements of health, including:

  • Multifactor authentication

  • Encryption in transit and at rest

  • 24/7 infrastructure monitoring by automated systems 

Noted is hosted from AWS Auckland with a failover to AWS Sydney.

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Interoperability with other systems

Noted is committed to integrating as fully as possible with the wider health and social ecosystem. We already seamlessly support:

  • ACC billing (including Sensitive Claims)

  • PRIMHD

  • ERMS

  • HealthOne

We have more integrations on the way. We also offer information interchange, including via API.

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Full control over access to information

Noted's access controls allow you to control which users can access which clients, groups, and records, as well as other many other entities.

Even if a user has access to a client it is possible to hide any interactions with another service, if that is required.

Full control over access to information

Easy access to all the information you need

Noted's Data Discovery solution allows you to easily:

  • Manage data quality

  • Navigate clients

  • Build reports

  • View the performance of your services

  • Demonstrate your impact on the wellbeing of your clients to funders and other stakeholders

Data Discovery on Laptop

We're with you all the way

Noted's team of dedicated consultants offer a range of services, from supporting you to design your service delivery, to change management. They also work with you to configure Noted so that it meets your requirements, provide training, and post go-live support.

Noted support
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