Māori and Pasifika providers
We've identified and created the most important components you need in a client management platform
Improving the lives of whānau not only requires you to win and deliver on many contracts, for many funders with tight budgets and limited resources. You are also expected to provide evidence of the impact of your work.
Efficiently providing coordinated care to whānau from across a diversity of teams, both clinical and social, while meeting privacy requirements, and capturing and reporting on required information is an enormous challenge.
Working closely with our valued Māori and Pasifika provider customers over the last ten years, we've identified and created the most important components you need in a client management platform:
Standardised data concepts
Noted’s library of data domains enable us to aggregate data when requested and build sophisticated tools that work for all our customers out of the box, without limiting your ability to use your own terms and definitions.
Wellbeing aspects
Our library of wellbeing aspects allows you to capture a holistic view of the wellbeing of your whānau over time, and track their progress against their aspirations, as well as your activity against that progress.
Our approach to wellbeing makes it possible for you to demonstrate the impact of your mahi on whānau better than ever.
Ease of use
Noted has been designed from the ground up to make it easier for kaimahi to deliver care, while easily capturing and accessing required information. Noted is intuitive to use, even for those who are not digital natives.
Whānau-centric
Noted allows you to work with individual tangata, groups, and whanaunga āwhina. A whanaunga āwhina is a self-selected group, such as a nuclear family, or a household.
'A client made up of clients', a whanaunga āwhina can have its own vision, goals, plan, case notes and outcomes. Everything you need for Whānau Ora outcome reporting, and more.
Users organised into Teams
Noted makes it easy to deliver on many contracts from the one platform with one team per contract. Each team is configured separately with its own access rules, team pathway, referral tracking, wellbeing plan, other workflow tools, key workers, and forms required for case notes.
Appropriate security and privacy
Noted is designed from the ground up to meet the privacy and security requirements of health, with multifactor authentication, encryption in transit and at rest, and 24/7 infrastructure monitoring by automated systems.
Interoperability with other systems
Noted is committed to integrating as fully as possible with the wider health and social ecosystem. We already seamlessly support ACC billing, PRIMHD, and ERMS, and have more integrations on the way. We also offer information interchange, including via API.
Tino rangatiratanga over your data
Noted allows you to appropriately access and control all information held in Noted. Where possible, we recommend entering data into Noted, rather than relying on systems provided by 3rd parties that you do not control; sharing data with funders and other stakeholders from there.
Easy access to all the information you need
Noted’s Data Discovery solution allows you to easily manage data quality, client navigation, build reports, view the performance of your services, and demonstrate your impact on the wellbeing of whānau to funders and other stakeholders.
We're with you all the way
Noted's team of dedicated consultants work closely with you to understand your requirements and business rules, configure your setup and ensure you have the training and support you need.
“Partnering with Noted has significantly enhanced our ability to deliver high-quality, responsive reintegration services. The platform’s intuitive design and real-time data capabilities have streamlined our case management processes, enabling our kaimahi to spend more time engaging with whānau and less time on administration. Noted’s alignment with our kaupapa ensures a collaborative approach to our ongoing relationship.”
David Grear
“When we looked at Noted, we were blown away by how it would allow us to manage the care of our whānau from a unified system while also allowing us to capture and report on the data we need, including our progress towards key strategic goals.”
Geoff Milner
“We struggled with trying to manage multiple contracts and reporting back to funders who all need different information. We were using a range of different databases and very complex spreadsheets to manage our client data, and generating any reporting from this was a very time consuming and difficult task to complete each month.”
Chris Rosenbrock
“Our workers' time is so precious and we have so many whaiora to support - so having the Noted support available to us and the way the system works to create efficiencies means our teams can spend more time face to face with whaiora and less time on admin tasks.”
Tanith Petersen
“If we did not have the system, we would not have the data and we would not be able to tell our story in the same way – that is going to be the biggest impact.”
Sammy Te Maiharoa-Bell