Government agencies
Noted offers government a proven platform that is cost effective and fast to implement
Creating a case management system for community care is extremely complex, expensive, and risky.
Noted has spent over 10 years co-designing a person and whānau-centric case management platform with leading providers from across the ecosystem, including Health New Zealand.
Noted's combination of data domains, wellbeing measurement, ease of use, configurability, data discovery, and our commissioning solution make Noted ideal for all agencies that serve the community.
Standardised data concepts
Noted’s library of data domains enable us to aggregate data when requested and build sophisticated tools that work for all our customers out of the box, without limiting your ability to use your own language across the platform.
Wellbeing aspects
Our library of wellbeing aspects allows you to capture an holistic view of the wellbeing of recipients of care over time, and track their progress against their aspirations, as well as your actions and activity performed.
Our approach to wellbeing makes it possible for you to demonstrate the impact of your services on individuals right up to entire populations.
Ease of use
Noted has been designed from the ground up to make it easier for staff to deliver care, while easily capturing and accessing required information. Noted is intuitive to use, even for those who are not digital natives.
Whānau-centric
Noted allows you to work with individual people, groups, and whanaunga āwhina.
'A client made up of clients', a whanaunga āwhina can have its own vision, goals, plan, case notes, and outcomes.
Users organised into Teams
Noted makes it easy to deliver on many contracts from the one platform with one team per contract. Each team is configured separately and can have its own:
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Access rules
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Team pathway
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Referral tracking
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Wellbeing plan
- Screenings
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Other workflow tools
- Forms required for case notes
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Key workers, etc
Appropriate security and privacy
Noted is designed from the ground up to meet the privacy and security requirements of health, including:
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Multifactor authentication
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Encryption in transit and at rest
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24/7 infrastructure monitoring by automated systems
Noted is hosted from AWS Auckland with a failover to AWS Sydney.
Interoperability with other systems
Noted is committed to integrating as fully as possible with the wider health and social ecosystem. We already seamlessly support:
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ACC billing
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PRIMHD
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ERMS
- HealthOne
We have more integrations on the way, and also offer information interchange, including via API.
Ensure users can only access information they should
Noted's access controls allow you to control which users can access which clients, groups, records, and other entities.
Even if a user has access to a client it is possible to hide any interactions with another service, if that is required.
Easy access to all the information you need
Noted's Data Discovery solution allows you to easily:
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Manage data quality
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Navigate clients
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Build reports
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View the performance of your services
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Demonstrate your impact on the wellbeing of your whānau to funders and other stakeholders
We're with you all the way
Noted's team of dedicated consultants offer a range of services, from supporting you to design your service delivery, to change management. They also work with you to configure Noted so that it meets your requirements, provide training, and post go-live support.
“If we did not have the system, we would not have the data and we would not be able to tell our story in the same way – that is going to be the biggest impact.”
Sammy Te Maiharoa-Bell
“Our workers' time is so precious and we have so many whaiora to support - so having the Noted support available to us and the way the system works to create efficiencies means our teams can spend more time face to face with whaiora and less time on admin tasks.”
Tanith Petersen
“When we looked at Noted, we were blown away by how it would allow us to manage the care of our whānau from a unified system while also allowing us to capture and report on the data we need, including our progress towards key strategic goals.”
Geoff Milner
“We struggled with trying to manage multiple contracts and reporting back to funders who all need different information. We were using a range of different databases and very complex spreadsheets to manage our client data, and generating any reporting from this was a very time consuming and difficult task to complete each month.”
Chris Rosenbrock