Māori and Pasifika providers

We've identified and created the most important components you need in a client management platform
Improving the lives of whānau not only requires you to win and deliver on many contracts, for many funders with tight budgets and limited resources. You are also expected to provide evidence of the impact of your work.
Efficiently providing coordinated care to whānau from across a diversity of teams, both clinical and social, while meeting privacy requirements, and capturing and reporting on required information is an enormous challenge.
Working closely with our valued Māori and Pasifika provider customers over the last ten years, we've identified and created the most important components you need in a client management platform:
Wellbeing aspects
Our library of wellbeing aspects allows you to capture a holistic view of the wellbeing of your whānau over time, and track their progress against their aspirations, as well as your activity against that progress.
Our approach to wellbeing makes it possible for you to demonstrate the impact of your mahi on whānau better than ever.
Whānau-centric
Noted allows you to work with individual tangata, groups, and whanaunga āwhina. A whanaunga āwhina is a self-selected group, such as a nuclear family, or a household.
'A client made up of clients', a whanaunga āwhina can have its own vision, goals, plan, case notes and outcomes. Everything you need for Whānau Ora outcome reporting, and more.
Users organised into Teams
Noted makes it easy to deliver on many contracts from the one platform with one team per contract. Each team is configured separately with its own access rules, team pathway, referral tracking, wellbeing plan, other workflow tools, key workers, and forms required for case notes.
Tino rangatiratanga over your data
Noted allows you to appropriately access and control all information held in Noted. Where possible, we recommend entering data into Noted, rather than relying on systems provided by 3rd parties that you do not control; sharing data with funders and other stakeholders from there.

“When we looked at Noted, we were blown away by how it would allow us to manage the care of our whānau from a unified system while also allowing us to capture and report on the data we need, including our progress towards key strategic goals.”
Geoff Milner

“We struggled with trying to manage multiple contracts and reporting back to funders who all need different information. We were using a range of different databases and very complex spreadsheets to manage our client data, and generating any reporting from this was a very time consuming and difficult task to complete each month.”
Chris Rosenbrock

“Our workers' time is so precious and we have so many whaiora to support - so having the Noted support available to us and the way the system works to create efficiencies means our teams can spend more time face to face with whaiora and less time on admin tasks.”
Tanith Petersen

“If we did not have the system, we would not have the data and we would not be able to tell our story in the same way – that is going to be the biggest impact.”
Sammy Te Maiharoa-Bell