Case management for community-based health and social care
Noted's whānau-centric case management platform offers commissioning agencies and providers end-to-end data capture and insights to enable efficient delivery of care, inform service design, and demonstrate impact.
An app tailored to you

The Noted app has been designed over 10 years to enable staff to work effectively with a minimum of training. The combination of team-by-team configuration to include support for complex workflows, and highly flexible access controls ensure that many diverse teams can work safely from a unified system while capturing required data.
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Easy to use
- Configured for each team
- Complex workflow support
- Groups feature
- Whanaunga Āwhina feature
- Powerful access controls
- Sophisticated scheduling
- Integrated with systems you rely on
The insights you need

Seamlessly connected with the Noted app, Data Discovery gives administrators and managers an incredibly rich range of tools to manage their operations and handle their reporting requirements. Underpinned by Noted's data domains, including its wellbeing aspects, it has never been easier to surface insights and meaningfully demonstrate impact.
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Data quality management
- Client navigation tools
- Report building
- Contract specific apps, e.g. Whānau Ora, Tamariki Ora, Family Start, HHI
- Operational performance
- Demonstrate impact
Working closely with leading providers, we have developed a proven solution that is in use across Aotearoa

We are with you all the way

Noted's team of dedicated consultants offer a range of services, from supporting you to design your service delivery, to change management. They also work with you to configure Noted so that it meets your requirements, provide training, and post go-live support.
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Workflow design
- Noted configuration
- Change management
- Training
- Ongoing live support
Noted offers complex health and social service providers the system they need
We are so happy with our Noted system! The Noted team’s expertise shone through every step of the process, offering outstanding support and taking the time to truly understand our mātapono. As a result, we received a system that exceeded our expectations and genuinely reflects who we are—both in its look and feel, and in the way it supports our mahi. The real highlight is the team at Noted, who always supported and cared for us every step of the way!
Danielle Oakes
“When we looked at Noted, we were blown away by how it would allow us to manage the care of our whānau from a unified system while also allowing us to capture and report on the data we need, including our progress towards key strategic goals.”
Geoff Milner
“We struggled with trying to manage multiple contracts and reporting back to funders who all need different information. We were using a range of different databases and very complex spreadsheets to manage our client data, and generating any reporting from this was a very time consuming and difficult task to complete each month.”
Chris Rosenbrock
“Our workers' time is so precious and we have so many whaiora to support - so having the Noted support available to us and the way the system works to create efficiencies means our teams can spend more time face to face with whaiora and less time on admin tasks.”
Tanith Petersen
“If we did not have the system, we would not have the data and we would not be able to tell our story in the same way – that is going to be the biggest impact.”
Sammy Te Maiharoa-Bell
Partnering with Noted has significantly enhanced our ability to deliver high-quality, responsive reintegration services. The platform’s intuitive design and real-time data capabilities have streamlined our case management processes, enabling our kaimahi to spend more time engaging with whānau and less time on administration. Noted’s alignment with our kaupapa ensures a collaborative approach to our ongoing relationship.
David Grear
Ngāti Kahungunu Iwi Incorporated strengthens commissioning through new partnership with Noted
Working in conjunction with Oranga Tamariki, Ngāti Kahungunu Iwi Incorporated has developed a new programme to offer integrated support to tamariki which it is commissioning to its iwi partners through the Noted platform.
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